Many dedicated server providers include a service level agreement based on network up-time. Some dedicated server hosting providers offer a 100% up-time guarantee on their network. By securing multiple vendors for connectivity and using redundant hardware, providers are able to guarantee higher up-times; usually between 99-100% up-time if they are a higher quality provider. One aspect of higher quality providers is they are most likely to be multi-homed across multiple quality up-link providers, which in turn, provides significant redundancy in the event one goes down in addition to potentially improved routes to destinations.
Dedicated hosting services primarily differ from managed hosting services in that managed hosting services usually offer more support and other services. As such, managed hosting is targeted towards clients with less technical knowledge, whereas dedicated hosting services, or unmanaged hosting services, are suitable for web development and system administrator professionals.
The preinstalled mail server by IONOS is usually enough for beginners and private users to get started immediately. Anyone needing more options can install open source software like PostFix to set up their own mail server. They will need a Linux operating system and root permissions for the server. But that’s no problem, as the IONOS VPS runs on both Windows and Linux operating systems and allows the necessary root access.
Support for any of these operating systems typically depends on the level of management offered with a particular dedicated server plan. Operating system support may include updates to the core system in order to acquire the latest security fixes, patches, and system-wide vulnerability resolutions. Updates to core operating systems include kernel upgrades, service packs, application updates, and security patches that keep the server secure and safe. Operating system updates and support relieves the burden of server management from the dedicated server owner.