Many dedicated server providers include a service level agreement based on network up-time. Some dedicated server hosting providers offer a 100% up-time guarantee on their network. By securing multiple vendors for connectivity and using redundant hardware, providers are able to guarantee higher up-times; usually between 99-100% up-time if they are a higher quality provider. One aspect of higher quality providers is they are most likely to be multi-homed across multiple quality up-link providers, which in turn, provides significant redundancy in the event one goes down in addition to potentially improved routes to destinations.
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